HEAR Methodology

Human Experience
Architecture and Research.

A human-centered structure for transformation work. The full methodology write-up is in development.

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The premise

Transformation is a human problem before it is a process problem.

This page is the prepared shell for the complete HEAR methodology: its origin, the four phases of HEARing, Trust Equity, ashy wins, and how the method is used in practice.

Method structure

The four phases of HEARing.

  1. 01Phase oneDefinition forthcoming
  2. 02Phase twoDefinition forthcoming
  3. 03Phase threeDefinition forthcoming
  4. 04Phase fourDefinition forthcoming

Source material

Trust Equity: The Human Side of Operational Excellence.

The existing MoreSteam webcast introduces the framework while the complete written methodology is being prepared.

Watch the HEAR webcast